Store Policy

Store Policies and Terms of Sale

Please read and understand the store policies before making a purchase from Speed-Element Motorsports.

Payment Options | Orders | Returns | Taxes | Shipping | Will Call | Privacy | Aftermarket Parts Agreement | HID Kits | Tsudo Performance | Drag Wheels | Lighting

Payment Options

    * We accept Visa, Mastercard, Discover, American Express, Paypal, and Check or Money Order.
          o All payments made by check or money order must be cleared before merchandise is shipped, typically 5-10 business days.
    * For all credit card orders, we only ship to the billing address on record with your credit card company
    * All Paypal payments must have confirmed shipping addresses.
          o Any order placed without a confirmed shipping address will be refunded.


Orders

    * Orders may not be canceled once they are pending shipment or have already shipped.
          o Canceling an order once it has been processed for shipment will be treated as a standard return (policy below).
    * All prices are subject to change without notice. We are not responsible for typos or pricing errors.
    * Because the market and our inventory changes very frequently and rapidly, there is no price protection on any orders

Returns

    * Returns on all non-defective merchandise will be charged a 20% restocking fee.
    * All returned merchandise must include all original packaging, materials, and hardware. Absolutely no return will be accepted without original packaging.
          o All item being returned must be in brand new condition.
          o Any product showing signs of use, installation, damage, or modification (including, but not limited to bolt marks, scraps, cuts, welds, grinding, etc) will be returned to the customer.
    * The original, actual shipping cost to the customer is not refundable (this includes "FREE shipping" promotions).
    * Return shipments must be sent prepaid by the purchaser and returned within 10 days after the date of delivery.


Taxes

    * All orders shipping within California will be charged 9.75% Los Angeles county tax.


Shipping

    * "Free shipping" and "Standard shipping" only apply for shipments to a physical address in the continental 48 states. There will be additional shipping costs for shipments to PO Box, HI, AK, PR, GU, etc.
    * Shipping time is dependent on the distance from our Southern California location.
          o Fedex Ground and Home Delivery shipping time is within 2-5 business days
          o USPS Priority mail shipping time is within 2-3 business days when shipped to the continental United States.
    * Most items will be shipped out within the amount of time specified on the product page. The buyer will be notified by email or phone of any exceptions
          o Ship-out time is not guaranteed. Please call in advance for time sensitive orders.
    * All merchandise is shipped with insurance coverage on the item. The carrier will be responsible for any damage sustained during transit or delivery.
          o All original shipping materials must be kept as evidence for a shipping insurance claim.
          o In the event of shipping damage, notify us immediately via email or phone.
          o If damage is not reported within three business days of receipt, we are not responsible for any shipping damage
    * We do not ship to APO / AFO addresses.


Will Call

    * Not all items are stocked. Contact us to check stock beforehand.
    * Please call to confirm your order is ready for pick up before arriving
          o Some items may require up to 48 hours to be ready for pickup.


Privacy

    * Speed-Element Motorsports is committed to protecting your privacy. We do not sell, trade, or rent your personal information to others.
    * Customer details are used solely for order processing, contact information, and future sales or offers offered by Speed-Element Motorsports only. It is not used for any other purpose.
    * Orders placed on our website are encrypted with 128-bit encryption to protect your privacy


Aftermarket Parts Agreement

    * Some aftermarket parts sold by Speed-Element Motorsports may not be legal on pollution controlled vehicles and/or may not comply with local, state, or federal laws
    * We will not be held responsible for any labor costs, legal fees, or any additional costs incurred during the the installation or use of these aftermarket parts.


HID Kits

    * All HID conversion kits include a 12 month no-hassle warranty of the bulbs and ballasts beginning from the purchase date.
    * Any physical damage or modification to the ballasts or bulbs voids this warranty
    * Warranty claims must be pre-approved and shipped postage prepaid to our location.
          o Return shipping to the buyer will be covered by Speed-Element Motorsports
          o Free return shipping only applies to customers within the continental United States. All other customers (AK / HI / PR / Canada / etc) must pay return shipping.
    * It is the buyer's responsibility to verify compatibility of the HID kit with vehicle before placing an order
    * HID kits are for offroad or show use only.


Tsudo Performance

    * Warranty claims must be pre-approved and shipped postage prepaid to our location.
          o Return shipping to the buyer will be covered by Speed-Element Motorsports.
          o Free return shipping only applies to customers within the continental United States. All other customers (AK / HI / PR / Canada / etc) must pay return shipping.
    * Warranty only applies to the original owner and purchaser of the part. It does not apply to second hand items.


Drag Wheels

    * Wheel(s) must be in brand new condition to qualify for a return.
    * Any wheel that has had a tire mounted, balanced, and/or bolted onto the vehicle is not returnable for any reason
    * It is the buyer's responsibility to verify correct fitment before installing any wheels onto their vehicle


Lighting

    * Instructions are not included and professional installation is highly recommended.
    * All light are not covered by any warranty from fogging or condensation by the manufacturer.
          o Sealing the lights with RTV sealant is highly recommended before installing.